GENERAL INFORMATION - HR Vacations

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GENERAL INFORMATION
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GENERAL INFORMATION
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Our home is a self-catering accommodation.

The villa is available for your use from 4.00pm local time on the day of arrival and we would ask you to vacate by 10.00am local time on the morning of departure.
Should you wish to arrive earlier or leave later than these agreed times, please contact us to see if it is possible.
Late departure without prior agreement may incur an additional charge which will be equivalent to one day/night charges.
Entry to the house is by key, which is held in a lock box by the front door, once we have received your final balance and security deposit, we will issue the code to the box, the key MUST be returned to this box upon your final departure.
There is a handbook with all the information about the house including the Wi-Fi code, so our guests can use their own devices during their stay.
Smoke Alarms are fitted.
All patio doors are fitted with Pool Alarms incase little guests decide to go exploring.
There is a security alarm, if you wish to set it during your stay, please call the management company and they will give you instructions on how to use it.
There is a floor safe fitted for your use, please follow the instructions carefully, make a note of your code somewhere safe, as if you forget it there will be a charge to call out a locksmith to open it so that you can retrieve your items, please be sure to leave it unlocked at the end of your stay, so that the next guests can use it.
There are keys in the kitchen clearly labelled for the community swimming pool & Tennis court, if you use these facilities these keys must be returned to the house or may result in you forfeiting some of your security deposit if we have to obtain replacements.
BBQ’s and gas can be hired by request when booking and our management company will arrange this for you, the cost is approx. $70 per week, (it will be a standard 2 burner BBQ) the fee is paid locally to our management company when you arrive, when you are using the BBQ it must not be used inside the pool area, it must be done outside of pool screens, this is specified by the BBQ rental company and is Florida law.

We have a strict No Pets & No Smoking policy.
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